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Description
Incorporating
» what is 'Consumer Dispute'
» What is 'Deficiency in Service'
» Unfair Contracts and Restrictive and Unfair Trade Practices
» Product Liability
» Regulation of e-commerce
» Direct Selling
» Mediation
» Offences and Penalties
» Constitution and Procedural aspects of Consumer Disputed Redressal Commission
» Other Provisions of Consumer Protection Act
» Table Showing Sections of Consumer Protection Act 2019 & Corresponding Provisions of
Consumer Protection Act 1986 and Vice Versa
» Table Showing date of Enforcement of Sections of Consumer Protection Act 2019
» Consumer Protection Act 2019
» Rules and Regulations
• Consumer Protection (General) Rules 2020
• Consumer Protection (Mediation) Rules 2020
• Consumer Protection (E-Commerce) Rules 2020
• Consumer Protection (Mediation Regulations 2020
• Consumer Protection (Consumer Commission Procedure) Regulations 2020
• Other rules & Regulations
» Central Consumer Protection Authority (Procedure for Engagement of Experts and Professionals) Regulations 2021
» National Consumer Disputes Redressal Commission (Registrar) Recruitment Rules, 2023
» National Consumer Disputes Redressal Commission (Other Terms and Conditions of Service of Officers and Employees) Rules, 2023
» Guidelines for Prevention and Regulation of Dark Patterns, 2023
» 12 Other Rules & Regulations
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Contents
Division 1 : Guide to Consumer Protection Act, 2019
Chapter 1 Background of Consumer Protection Act, 2019
Chapter 2 What Is Consumer Dispute
Chapter 3 Deficiency in Service
Chapter 4 Unfair Contracts and Restrictive and Unfair Trade Practices
Chapter 5 Product Liability
Chapter 7 Constitution of Consumer Disputes Redressal Commission
Chapter 8 Mediation
Chapter 9 Central Consumer Protection Authority
Chapter 10 Offences And Penalties
Chapter 11 Consumer Protection Councils
Chapter 12 Regulation of E-Commerce
Chapter 13 Direct Selling
Chapter 14 Other Provisions Of Consumer Protection Act
Subject Index
Division Two : Consumer Protection Act, 2019
• Arrangement of Sections
• Text of Consumer Protection Act, 2019
• Subject Index
Division Three : Rules and Regulations Framed under Consumer Protection Act, 2019
• Consumer Protection (Central Consumer Protection Council) Rules, 2020
• Consumer Protection (Consumer Disputes Redressal Commissions) Rules, 2020
• Consumer Protection (General) Rules, 2020
• Consumer Protection (Mediation) Rules, 2020
• Consumer Protection (Salary, Allowances and Condtiions of Service of President and Members
of the State Commission and District Commission) Model Rules, 2020
• Consumer Protection (Qualification for Appointment, Method of Recruitment, Procedure of
Appointment, Term of Office, Resignation and Removal of yhe President and Members of the
State Commission and District Commission) Rules, 2020
• Consumer Protection (E-Commerce) Rules, 2020
• Consumer Protection (Consumer Commission Procedure) Regulations, 2020
• Consumer Protection (Administrative Control over the State Commission and the District Commission)
Regulations, 2020
• Consumer Protection (Mediation) Regulations, 2020
Division Four : Circulars and Notifications
— Notifications Issued under Consumer Protection Act, 2019
— Press Releases
— Salient Features of Consumer Protection Act, 2019
Division Five :Tribunals Reforms Act
• Tribunals Reforms Act, 2021
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