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Description
The curriculum of Digital Banking has been designed keeping in view the emerging Digitalization and use of Artificial Intelligence in the Banking System. The content of the book is divided into five modules, namely:
Module A: Digital Banking Products
Module B: Digital Banking & Financial Inclusion (FI)
Module C: Marketing of Digital Banking Products
Module D: Payment Systems
Module E: Future Trends in Digital Banking
The first module focuses on imparting the knowledge about Digital products and channels such as ATMs, Cards, Internet Banking, Mobile Banking and how to manage the emerging cyber-risk. The second module discusses Financial Inclusion through Digital Banking. It includes strategies and use of technology to increase Financial Inclusion. The third module gives insights on marketing of Digital Banking products, its various channels and their impact on the banking business as well as relevance of creating customized experiences for customers. The fourth module focuses on the fast and tech-enabled payment systems such as RTGS, NEFT, UPI among others. The fifth module talks about the emerging technologies such as Artificial Intelligence, Machine Learning, Deep Learning, Blockchain and includes emerging digital products such as RPA, IoT and Central Bank Digital Currency.
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Contents
Module A
1 Digital Banking Products
2 Cards
3 ATMs
4 Cash Deposit Machine
5 Cash Re-cyclers
6 Mobile Banking
7 Internet Banking
8 Post Terminals
Module B
9 Branchless Banking
Module C
10 Marketing of Digital Banking Products
Module D
11 Payment System
Module E
New Development in Digital Banking
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