Consumer Protection Act - A Commentary

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Description
This book is a section-wise commentary on the newly enacted Consumer Protection Act, 2019. The economic development of any country starts and ends with consumers. This stands true if we go by the havoc wreaked by the COVID-19-induced-lockdowns to the Indian economy. Everyone in today's world is a consumer in one form or the other. Even our readers are the
consumers of this book. The newly enacted Consumer Protection Act, 2019 (CP Act, 2019) contains 107 sections. The new CP Act, 2019 is a successor-in-chief of the Consumer Protection Act, 1986 (CP Act, 1986), which contained 31 sections. Frankly speaking, when the new CP Act, 2019 was enacted by Parliament, we (the authors) were of the view that when the old CP Act, 1986 with 31 sections was working effectively and efficiently, then what was the need to enact this new CP Act, 2019 with bulky 107 sections. But when we sat down to write the commentary for this book, we realised that the new CP Act, 2019 is the need of modern technological India. And also, few of the provisions of the old CP Act, 1986 became obsolete with the passing time, and "the object of repeal and re-enactment is to obliterate the Repealed Act and to get rid of certain obsolete matters”. Hence, the new CP Act, 2019, along with the rules and regulations, is a quintessential requirement for 21st century's India.
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Table of Contents
Introduction
1. Preliminary
2. Consumer Protection Councils ..
3. Central Consumer Protection Authority
4. Consumer Disputes Redressal Commission
5. Mediation
6. Product Liability.
7. Offences and Penalties
8. Miscellaneous
9.Status of Matters Pending Adjudication Under the Old Act
10. Is the Limitation Act, 1963 Applicable to Consumer Protection Act, 2019
APPENDICES
I. Consumer Protection (Consumer Disputes Redressal Commissions) Rules, 2020
II. Consumer Protection (General) Rules, 2020
III. Consumer Protection (Central Consumer Protection Council) Rules, 2020
IV. Consumer Protection (Qualification for Appointment, Method of Recruitment,
Procedure of Appointment, Term of Office, Resignation and Removal of the President 
and Members of the State Commission and District Commission) Rules, 2020
V. Consumer Protection (Salary, Allowances and Conditions of Service of President and
Members of the State Commission and District Commission) Model Rules, 2020
VI. Consumer Protection (E-Commerce) Rules, 2020
VII. Consumer Protection (Mediation) Rules, 2020 ..
VIII.Consumer Protection (Mediation) Regulations, 2020
IX. Consumer Protection (Consumer Commission Procedure) Regulations, 2020
X. Consumer Protection (Administrative Control Over the State Commission and
the District Commission) Regulations, 2020
XI. Central Consumer Protection Authority (Allocation and Transaction of Business)
Regulations, 2020
XII. Central Consumer Protection Authority (Form of Annual Statement of Accounts and Records) Rules, 2020
XIII. Central Consumer Protection Authority (Annual Report) Rules, 2021
XIV. Consumer Protection ( Jurisdiction of the District Commission, the State Commission and the National Commission) Rules,2021
XV. Consumer Protection (Search and Seizure and Compounding of offences by the central Authority and Crediting of Penalty)Rules,2021
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Author Details
G.B.Reddy, Professor, University College of Law, Osmania University, Hyderabad
Baglekar Akash Kumar, Law Student, University College of Law, Osmania University, Hyderabad; Consumer Activist