Commentary on the Consumer Protection Act, 2019

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Description
Consumer protection had been an issue of concern even during ancient India, and in the contemporary era it has gained momentum globally, given the advancement of technology, leading to the necessity of aggressive awareness of the various facets of rights of consumer.Prior to the enactment of The Consumer Protection Act, 1986, some of the statutes in prevalence containing protection to consumers to a limited extent are: The Indian Penal Code, 1860; The Indian Contract Act, 1872; The Usurious Loan Act, 1918; The Agriculture Procedure (Grading and Marketing) Act, 1937; The Sale of Goods Act, 1930; The Drugs and Cosmetics Act, 1940; The Prevention of Food Adulteration Act, 1954; and The Monopolies and Restrictive Trade Practices Act, 1969; which were inadequate in providing protection to the rights and interests of consumers. The Consumer Protection Act, 1986, was enacted to provide for better protection of the interests of the consumers and for that purpose to make provision for the establishment of consumer councils and other authorities for the settlement of consumers' disputes and for matters connected therewith, which was followed by framing of Rules and Regulations thereunder. The modes of, selling and buying of goods and rendering of services witnessed a paradigm shift, given the advent of online platforms, in pursuance whereof, certain provisions of The Consumer Protection Act, 1986, proved inadequate, prompting the necessity of enactment of The Consumer Protection Act, 2019, and framing of The Rules and Regulations thereunder. The instant book entitled 'Commentary on The Consumer Protection Act, 2019, is a compendium of various facets of consumer protection, containing The Consumer Protection Act, 2019, and the Rules and the Regulations framed thereunder along with The Consumer Protection Act, 1986, and the Rules and the Regulations framed thereunder.
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Contents
The Consumer Protection Act, 2019
The Consumer Protection (Central Consumer Protection Council) Rules, 2020
The Consumer Protection (Consumer Dispute Redressal Commissions) Rules, 2020
The Consumer Protection (General) Rules, 2020
The Consumer Protection (Mediation) Rules, 2020
The Consumer Protection (Salary, Allowances and Conditions of Service of President
and Members of the State Commission and District Commission Model) Rules, 2020
The Consumer Protection (Qualification for Appointment, Method of Recruitment,
Procedure of  Appointment, Term Term of Office, Resignation Members of the State
Commission and District Commission) Rules, 2020
The Consumer Protection (E-Commerce) Rules, 2020
The Consumer Protection (Administrative Control Over the State Commission and the
District Commission) Regulations, 2020
The Consumer Protection (Consumer Commission Procedure) Regulations, 2020
The Consumer Protection (Mediation) Regulations, 2020
The Central Consumer Protection Authority (Allocation And Transaction Of Business) Regulations, 2020
The Consumer Protection (Direct Selling) Rules, 2021
The Consumer Protection (Jurisdiction Of The District Commission, The State Commission
And The National Commission) Rules, 2021
The Central Consumer Protection Authority (Form Of Annual Statement Of Accounts And
Records) Rules, 2021
The Consumer Protection (Search And The Central Authority And Crediting Of Penalty) Rules, 2021
The Consumer Protection Act, 1986
The Consumer Protection Rules, 1987
The Consumer Protection Welfare Fund Rules, 1992
The Consumer Protection Regulations, 2005
The Consumer Protection (Procedure for Regulation of Allowing Appearance of gents or
Representatives or Non-Advocates or Voluntary Organisations before the Consumer Forum),
Regulations, 2014
The Consumer Protection (Administrative Control over the State Commission and the District
Forum), Regulations, 2018
United Nations Guidelines for Consumer Protection
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Author Details
Anoopam Modak,
Born to Ramesh Lal Modak and Sadhana Rani Modak, at Shillong in the picturesque State of Meghalaya, the author @ Bapu completed his academic studies as an Anthonian till B. Sc. (Pass), and had secured LL.B. degree from Shillong Law College, under the North Eastern Hill University. After several unsuccessful ventures in his life, he finally took a plunge into, writing of law