Banks and the Consumer Protection Law

Banks and the Consumer Protection Law

  • Banks and the Consumer Protection Law

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  •  266.00

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Book Description
The book has been mainly written to slove and analyse the problem of the Consumers and Bankers in so far as they are related to the services in the field of Banking
A critical analysis of the deficiencies in Banking Services have been made in a balanced manner so as to examine the rights and duties both of the banks and the consumers. A balanced approach has been adopted keeping in view the role of a ‘Big Brother’ which the Banking System is expected to play in the present Circumstances.
To make the book more useful and keeping in view the problems to the readers, outlines of the petitions relating to deficiency in the Banking services and of the proposed reply on behalf of the bank has also been published.
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Contents
Chapter 1.    Introduction
Chapter 2.    The Gamut of Customer-Banker Relationship
Chapter 3.    The Concept of Consumer
Chapter 4.    The Concept of Service
Chapter 5.    Nature of the Consumer Protection Act and Providing of Banking Facilities
Chapter 6.    Jurisdiction of the Consumer For a in Banking Matters
Chapter 7.    Civil Courts Versus Consumer Fora
Chapter 8.    Loans, Overdraft and Credit Facilities
Chapter 9.    Locker Facility
Chapter 10.  Bank Guarantees
Chapter 11.  Pay Orders
Chapter 12.  Letters of Credit and Travellers Cheques
Chapter 13.  Credit Cards
Chapter 14.  Demand Drafts
Chapter 15.  Fixed Deposit
Chapter 16.  Pledge and Hypothecation
Chapter 17.  Bankers Lien
Chapter 18.  Right to Set-Off
Chapter 19.  Service Charges
Chapter 20.  Charging of Interest
Chapter 21.  Negligence
Chapter 22.  Deficiency
Chapter 23.  Instances of Deficiency
Chapter 24.  Dishonour of Cheques
Chapter 25.  Payment of a Forged Cheque
Chapter 26.  Stop Payment Instructions
Chapter 27.  The Question of Limitation
Chapter 28.  Illegal Strike
Chapter 29.  Complicated Matters
Chapter 30.  Relief under the Banking Ombudsman Scheme, 2006
Chapter 31.  Appeals and Revision
Chapter 32.  Proformas
•    Proforma of an Complaint to be Filed against a Bank
•    Model Forms of Notice and Complaint for Dishonour of Cheques
•    Appendix
•    RBI Circular Regarding Dishonour of Cheques for Scheduled Banks
Subject Index
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